Returns & Exchanges
At Ravensburger, we want you to be completely satisfied with your fashion purchases. If your new apparel doesn't meet your expectations, you can return or exchange any unworn items with tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all original tags are attached and the packing slip is included inside.
Affix the Shipping Label
Print the prepaid shipping label provided via the portal and attach it to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Take your package to any authorized carrier location. You will receive a notification and your refund or exchange once our warehouse inspects the items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing