Frequently Asked Questions
Everything you need to know about your Ravensburger fashion experience.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location.
How do I return a garment that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.
Are your clothing materials sustainably sourced?
Yes, Ravensburger is committed to ethical fashion. We use organic cotton and recycled fibers in over 80% of our seasonal collections.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring a similar item you own and comparing it to our specifications for the best fit.